ace563 Terms and Conditions
Please read these terms carefully before using the ace563 platform — they define your rights and responsibilities.
1. Opening Statement
Welcome to the ace563 website (ace563.cam). These terms and conditions ("Terms") form a binding agreement between you and the ace563 platform. When you register, log in, or use any service on this platform, you are automatically considered to have accepted these Terms.
ace563 provides a safe, transparent, and entertaining online betting and casino service for players in Bangladesh. You are requested to read all sections below carefully before using our platform. If you object to any of the terms, please refrain from using the service.
ace563 reserves the right to change, add to, or amend these Terms at any time. If you continue to use the platform after any changes take effect, you will be considered to have accepted the updated Terms.
2. Eligibility and Age Requirement
To open an account and enjoy services on ace563, the following conditions must be met:
- You must be at least 21 (twenty-one) years of age.
- You must access the platform from Bangladesh or from a location where online betting is not prohibited.
- You are opening the account in your own name and for yourself — not as a representative of anyone else.
- You must be mentally competent and able to agree to these Terms voluntarily.
- If ace563 has previously closed your account, re-registration is prohibited.
If you register using false information, ace563 reserves the right to suspend or close the account and forfeit any associated balance.
3. Account Registration and Management
3.1 One Person, One Account
Each person may open only one account. If a single person is found to have multiple accounts, ace563 reserves the right to close all of them and all balances including bonuses may be forfeited.
3.2 Accuracy of Information
The name, address, mobile number, and payment details provided at registration must be completely accurate. ace563 may request documents for identity verification (KYC) at any time. Withdrawals may be held until verification is complete.
3.3 Account Security
Keeping your password confidential is your responsibility. You are personally responsible for all transactions made from your account. If you notice any suspicious activity, notify the ace563 support team immediately.
3.4 Account Closure
You may request account closure at any time via live chat. ace563 also reserves the right to close accounts for breach of terms, fraud, or under its responsible gaming policy.
4. Deposit, Withdrawal and Payment Policy
4.1 Deposit Rules
To deposit funds into ace563, you must make payment from a verified account. Supported methods are:
| Payment methods | Minimum Deposit | Minimum Withdrawal | Withdrawal Time |
|---|---|---|---|
| bKash | ৳300 | ৳1,000 | 15 minutes – 2 hours |
| Nagad | ৳300 | ৳1,000 | 15 minutes – 2 hours |
| Rocket | ৳300 | ৳1,000 | 15 minutes – 2 hours |
| Bank Transfer | ৳300 | ৳1,000 | 15 minutes – 2 hours |
All deposits are processed in Bangladeshi Taka (BDT/৳). Payment through a third party or from someone else's account is strictly prohibited.
4.2 Withdrawal Rules
Before requesting a withdrawal, make sure your account is fully verified. Withdrawal funds will be sent via the same method you used to deposit. ace563 reserves the right to hold or cancel any withdrawal request if fraud is suspected.
4.3 Currency and Tax
ace563 processes all transactions in BDT. Any applicable taxes, duties, or levies are the sole responsibility of the player. ace563 is not responsible for any tax deductions.
5. Bonuses and Promotional Offers
5.1 Welcome Bonus
ace563 offers new members a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example:
- Deposit ৳1,000 → Bonus ৳1,200 → Total balance ৳2,200
- Deposit ৳10,000 → Bonus ৳5,000 → Total balance ৳15,000
The wagering requirement for this bonus is 20 times (20x) — meaning to withdraw the bonus funds, you must complete a betting turnover of 20 times the bonus amount.
5.2 Bonus Terms
- The welcome bonus applies only once per account.
- Bonus funds may only be used to play games approved by ace563.
- ace563 reserves the right to modify or withdraw any bonus offer at any time.
- If bonus abuse or irregular betting patterns are detected, the bonus may be cancelled and the account suspended.
- Claiming bonuses from multiple accounts, the same device, or the same IP address is prohibited.
5.3 VIP Program and Cashback
The ace563 VIP program has four tiers, with weekly cashback available at each tier:
| VIP Level | Maximum Weekly Cashback |
|---|---|
| Bronze | Up to 0.2% |
| Silver | Up to 0.5% |
| Gold | Up to 0.8% |
| Platinum | Up to 1.0% |
Progress through VIP tiers depends on your overall activity and engagement with the platform. Cashback is credited to the relevant account at the end of each week.
6. Gaming Code of Conduct and Prohibited Activities
6.1 Fair Play Policy
ace563 is committed to ensuring a fair, transparent, and safe gaming environment for all players. All games are operated using verified technology and outcomes are determined entirely at random.
6.2 Prohibited Activities
Any of the following activities are strictly prohibited:
- Automated betting using software, bots, scripts, or artificial intelligence.
- Bonus harvesting or arbitrage betting strategies.
- Sharing account details with others.
- Using the platform for money laundering or processing illegal funds.
- Intentionally exploiting technical errors or bugs in the platform for personal gain.
- Harassing or threatening other players.
- Operating an account with a false identity or false information.
If any of these rules are violated, ace563 reserves the right to close the account, forfeit the balance, and take legal action if necessary.
6.3 Technical Issues
In the event of a server error, network disruption, or any other technical problem, ace563 may declare the relevant round or bet void. In such cases, the funds for the affected bet will be returned to the account.
7. Privacy and Data Protection
ace563 places the highest importance on the privacy of your personal information. We use SSL encryption and modern security technology to keep your information safe. To learn more about how your information is collected, used, and stored, please read our Privacy Policy.
ace563 never sells your personal information to third parties. However, information may be shared with relevant authorities when required by legal obligation or for fraud investigation.
8. Responsible Gaming Policy
ace563 believes that gambling is entertainment, not an addiction. We encourage players to play responsibly and give them the opportunity to set their own limits.
- Set your own budget and do not exceed it.
- Contact the support team to access a break option (cooling-off period).
- Avoid placing extra bets to chase losses.
- Do not play while under the influence of alcohol or any other substance.
- If gambling causes financial difficulties, notify the ace563 support team immediately.
For more information, visit our Responsible Gaming page. This platform is for players aged 21 and above only.
9. Copyright and Intellectual Property
All content on the ace563 website — logos, designs, text, graphics, software, and code — is part of ace563's intellectual property and is reserved. No content may be copied, distributed, modified, or used commercially without prior written permission from ace563.
The intellectual property of game providers associated with ace563 (such as Pragmatic Play, JILI, PG Soft, Spribe) is owned by their respective owners.
10. Limitation of Liability
ace563 accepts no responsibility for the following:
- A game being left incomplete due to an internet connection failure.
- Failure of third-party services (payment gateways, game providers).
- Account access by an unauthorized third party (where the cause is the player's own negligence).
- Force majeure events (natural disasters, cyberattacks, government restrictions, etc.).
ace563's maximum liability shall under no circumstances exceed the amount of the transaction in question.
11. Dispute Resolution
Any dispute between ace563 and a player will first be addressed through an attempt at amicable resolution. The dispute resolution process is:
- First, contact the ace563 customer service team via live chat or email.
- ace563 will aim to provide an initial response within 72 hours.
- Complex matters may take up to 14 business days to resolve.
- The decision of ace563 shall be considered final and binding.
In the event of a dispute regarding a game outcome, ace563's server logs and the game provider's records will be considered conclusive evidence.
12. Changes to Terms and Termination
ace563 may update these Terms at any time. When changes take effect, the date of the latest update will be shown at the top of the page. For significant changes, players may be notified at their registered email address or via a notice on the platform.
ace563 reserves the right to change, limit, or discontinue any service or feature without notice. In the event the platform is shut down, arrangements will be made to return the balances of active players.
13. Applicable Law
These Terms are governed by the applicable laws of the authority under which ace563 operates. ace563 is a safe and reliable platform that adheres to fair play principles and uses SSL encryption and a modern security framework.
Players are personally responsible for complying with the laws of their own country or region. ace563 does not provide legal advice regarding whether online gaming is legal in a player's jurisdiction.
14. Contact and Support
If you have any questions or concerns about these Terms, contact the ace563 support team through the following:
24/7 Live Chat Support
Our Bangla-speaking support team is available around the clock for any questions. Log in to the platform and start a live chat.
Email Support
[email protected] — we aim to respond as quickly as possible.
More relevant information
View other important policy and information pages from ace563.